Question 1

What languages do you speak?

Accepted Answer

Our team speaks over twelve languages, including English, Mandarin, Cantonese, Korean, Japanese, Vietnamese, Tagalog, Punjabi, Hindi, Farsi, Tajiki and Dari. Just tell the front desk your preference.

Question 2

Are you accepting new patients?

Accepted Answer

Yes — new patients and families are always welcome, seven days a week. Book online or call (604) 558-3636.

Question 3

What are your hours?

Accepted Answer

We’re open seven days: Monday to Friday 10am–9pm, Saturday 9am–7pm and Sunday 10am–6pm.

Question 4

Do you take dental emergencies?

Accepted Answer

Yes. With long hours seven days a week, we can usually see dental emergencies the same day and get you out of pain quickly.

Question 5

Do you accept the CDCP and insurance?

Accepted Answer

We are a Canadian Dental Care Plan (CDCP) provider and accept most insurance plans, billing your insurance directly so you only pay your portion.

Question 6

Do you have specialists in-house?

Accepted Answer

Yes — orthodontics (Dr. Taher), periodontics (Dr. Shirbani), oral surgery and implants (Dr. Xu) and endodontics — so most care happens here without a referral across the city.

Question 7

Where are you, and is there parking?

Accepted Answer

We’re inside Metropolis at Metrotown (upper level, near the Apple Store), 4800 Kingsway #396, Burnaby — free mall parking and connected to Metrotown SkyTrain.

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